Employment Opportunities at MAM

Job Title:
Store Supervisor

Department:

Resale Store

Reports to:

Vice President of Operations

Employment Status:

Full time

Location:

1625 Blalock

Job
Summary

MAM (Memorial Assistance Ministries), located in the Spring Branch community of Houston, Texas, has an immediate need for a full-time Store Supervisor our Resale Store. 


Our ideal candidate is a person who is looking to work 40 hours per week and who finds joy in working in a culture of philanthropy and providing for community needs.

Responsibilities:

Our Store Supervisors ensure that our customers leave the MAM Re-Sale Shop knowing they have had a friendly experience. It is important that all our Re-Sale Shop staff recognize that 50% of the store revenues provide funds for programs at MAM. Additionally, the store is the venue for distribution of no-cost items to clients who are enrolled in our service programs using vouchers issued by their service provider to purchase necessary items to help get them back on their feet.


If you have demonstrated experience supervising staff and overseeing the overall store operations in management’s absence, we would like to hear from you. 


This position is responsible for: 

  • assigning tasks, 

  • exhibiting excellence in customer service, 

  • orienting and training staff and volunteers, and 

  • cashiering, among other assigned job duties.


Qualifications:

To qualify for this position:

  • We prefer that you be bi-lingual in English and Spanish to be able to best connect with our diverse customer base; however, it is not required. 

  • Demonstrate that you can work across departments as both a supervisor and a staff member. 

  • Attention to detail and accuracy will be necessary for work in reporting and operating the cash register. 

  • All employees must be able to work with a variety of people including volunteers and Community Service volunteers and without immediate supervision.


Applicants must:

  • be a high school or GED graduate as this position requires extensive utilization of math and reading/writing skills. 

  • also have 2+ years of floor supervision experience in a resale or retail floor supervisory 

  • have 2+ years working as a cashier.


This position does require the availability to work weekends and evenings and the reliable use of a smart phone.



Work Location & Environment:

Location:

1625 Blalock

Our Store Supervisors are required to stand for long periods, walk, and sit for extended periods. They must also be able to hear to effectively communicate verbally with customers and co-workers. This position includes lifting of up to 25 pounds without assistance. Some outdoor work will be necessary.


MAM provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.


This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.


To Apply:

To apply, please complete our online job application.

You can upload your resume and cover letter (if requested) when prompted during the application process.

Main Office (Spring Branch): 1625 Blalock Road, Houston, TX 77080  |  (713) 468-4516

West Houston Office: 2424 Wilcrest Road #120, Houston, TX 77042  |  (713) 266-8777

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© 2020 by Memorial Assistance Ministries.

MAM is a 501 (c)(3) non-profit organization.