Vocational Training
MAM offers a range of tools to equip individuals with the skills necessary to enter the workforce or advance their careers. One of these tools is our vocational training program. Due to high demand and limited capacity, acceptance into vocational training is not guaranteed, and all applicants must complete the required application process to be considered.
These trainings are competitive, and individuals are encouraged to continue exploring alternative career plans and opportunities rather than postponing career development while awaiting a potential training placement.
Customer Service Training
Application end date: July 10
Improve your customer service skills and take your career to the next level!
This course will cover:
• Techniques to meet your customers' expectations
• Writing professional emails
• Phone manners and improving your presence
• Best practices and tips for interacting with customers on online platforms
Date: July 24, 2026
Duration: One-day training
Class Timing: 8:30 AM to 4:00 PM
Location: MAM Main Office - 1625 Blalock Road, Houston, TX 77080
Application form age range: This application form is only for individuals ages 25 and older. If you are between the ages of 18 and 24, please use the appropriate application form designated for your age group, available through the following link: tinyurl.com/MAMpathwaysform . Applications submitted through this form by individuals under the age of 25 will not be reviewed.
Please note: We carefully review applicants' responses in the application form, as well as their resumes, to select the most suitable candidates for the course. The application does not guarantee enrollment!
Attend a Free Orientation Session to Find Out More
Please review the information below carefully, as orientation options vary by age group.
Orientation formats vary by program requirements.
Orientation for Ages 25 and older
Individuals 25 and older who are interested in vocational training must attend orientation in-person at Memorial Assistance Ministries | Monday–Friday at 10:00 a.m
(The orientation lasts 1 hour, and we recommend arriving by 9:45 am to allow time for check-in)
Virtual orientation is not available for this age group.
Orientation for Ages 18–24 | Pathways for Young Adults
The registration link below is only for individuals ages 18–24 applying to the Pathways for Young Adults program.
Participants must be MAM clients and may attend orientation virtually or in-person at Memorial Assistance Ministries | Monday–Friday at 10:00 a.m.
(The orientation lasts 1 hour, and we recommend arriving by 9:45 am to allow time for check-in)