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Family Assistance Services

Rent & Utility Assistance

Image by Jhon David
Clients seeking assistance with rent or utilities must schedule an appointment.

Appointments in English:

Call

(713) 574-7533

Monday-Thursday

9:00am-4:00pm

Friday

9:00am-12:00noon

Citas en Español

Llame

(713) 574-7536

Lunes - Viernes

9:00am-12:00noon

What information is needed?
What information is needed to receive assistance?

 

Proof of address:

  • Clients can prove their residency with a bill no older than 30 days or a piece of mail postmarked within the last 30 days with the client’s name and address.

  • Please note:  Emergency assistance from MAM is limited to those who live in our zip code area.

  • 77008

  • 77009

  • 77018

  • 77022

  • 77024

  • 77037 

  • 77039

  • 77040

  • 77041

  • 77043 

  • 77055

  • 77076

  • 77079

  • 77080

  • 77088

  • 77091

  • 77092

Depending on the type of aid needed, you may be required to provide one or more of the following documents: 

Identification:

  • Driver’s License or Picture ID for each adult

  • Birth Certificate for each child

  • Social Security Cards for everyone who has one

 

Proof of Need:

  • Current lease agreement and Vacate/Eviction notice

  • Utility Cut-off/Disconnection notice

 

Proof of Household Income:

  • Most recent pay check stubs (30 days)

  • Verification of employment form

  • Wage history printout from TWC

  • Unemployment benefit printout

  • W-2, W-9, Current Income Tax return, all pages

  • Food Stamp/TANF award letter

  • Social Security Disability/SSI benefit letter, Survivors benefits

  • Child Support Payment history printout

  • Bank Statements

 

Documentation of crisis:

  • Medical Information/Statement

  • Police Report

  • Death Certificate

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